Privacy policy
Thank you for choosing to be a part of our community at V3VO, doing business with an application named Growloop (“Growloop”, “we”, “us”, “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns regarding this privacy note, please contact us at hello@growloop.io.
When you use our mobile application, as the case may be (the “App”) and more generally, use any of our services, we appreciate that you are trusting us with your personal information. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.
We hope you take some time to read through it carefully, as it is important. If you have any questions about our Privacy Policy, our collection practices, the processing of user information, or if you would like to report a security violation to us directly, please contact us at hello@growloop.io.
What data we collect
General data:
The use of our services will automatically create information that will be collected. For example, when you use our services, how you use the Services, information about the type of device you use, date/time stamps for your visit, operating system, Internet Protocol (IP) address, and domain name are all collected. This information is generally used to help us deliver the most relevant information to you and administer and improve the App.
Pictures and other information from your Device's camera and photo library:
We use this information to provide features of our Service, to improve and customize Our Service. The information may be uploaded to the designed AWS servers or it may be simply stored on Your device.You can enable or disable access to this information at any time, through Your Device settings.
Log Files:
As is true of most Apps, we gather certain information automatically and store it in log files. This information includes IP addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to maintain and improve the performance of the Services.
Analytics:
We use Google analytics services to help analyze how users use the App. Analytics services use Cookies to collect information such as how often users visit the App, and we use the information to improve our App and Services. The analytics services' ability to use and share information collected by them is restricted by their terms of use and privacy policy, which you should refer to for more information about how these entities use this information.
Use of your personal information
In general, personal information you submit to us is used either to respond to requests that you make, aid us in serving you better, or market our Services.
We use your personal information in the following ways:
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Operate, maintain, and improve our product and services;
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Respond to comments and questions and provide customer service and help understand your needs better;
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Develop, improve, and deliver marketing and advertising for the Services;
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Provide and deliver products and services you request;
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Identify you as a user in our system;
We may store and process your personal information on servers located in EU West – Ireland. We may also create anonymous data records from your personal information by completely excluding information (such as your name) that makes the data personally identifiable to you. We use this anonymous data to analyze request and usage patterns so that we may enhance the content of our Services and improve App functionality. We reserve the right to use anonymous data for any purpose and disclose anonymous data to third parties at our sole discretion. We may receive testimonials, feedback, and comments from users who have had positive experiences with our App.
Retention of your personal data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Disclosure of your personal information
We disclose your personal information as described below and as described elsewhere in this Privacy Policy.
Third-Party Service Providers: We may share your personal information with third-party service providers to provide you with the services that we offer you through our services; conduct quality assurance testing; provide technical support; market the services; and/or to provide other services to us.
Information We Share: We may disclose aggregated information about our users and information that does not identify any individual without restriction. In addition, we may disclose personal information that we collect, or you provide:
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To fulfill the purpose for which you provide it, for any other purpose disclosed by us when you provide the information, or with your consent;
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To third parties designated by you;
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With our subsidiaries and affiliates;
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To third parties to process payments made through the Services;
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With contractors, service providers and other third parties we use to support our business;
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To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer or some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by us about users is among the assets transferred;
Other Disclosures: Regardless of any choices you make regarding your Personal Information (as described below), may disclose Personal Information if it believes in good faith that such disclosure is necessary: (i) in connection with any legal investigation; (ii) to comply with relevant laws or to respond to subpoenas or warrants served on our company; (iii) to protect or defend the rights or property of or users of the Services; and/or (iv) to investigate or assist in preventing any violation or potential violation of the law, this Privacy Policy, or our Terms of Use.
Children’s privacy
Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that your child has provided us with Personal Data, please Contact Us on hello@growloop.io. If We become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from our servers.
If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, We may require your parent's consent before we collect and use that information.
Your rights
As a user of our site, you have the following rights, any of which you may exercise by contacting us at hello@growloop.io
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The right to ask what personal data that we hold about you at any time. Extra requests (particularly repetitive) for data may result in a fee being charged to the user.
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The right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you free of charge.
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As set out above, the right to opt-out of any marketing communications that we may send you.
Third-Party Software/Service Providers
We use UXCam, which is an analytics solution. UXCam may record: Screens visited, Interaction patterns (such as screen actions, gestures: taps, scrolls), and Device details (Type, Version, Model, Operating System). We are using the information collected by UXCam to improve our app.
UXCam stores and processes this information on our behalf.
We do not collect your email address, camera visuals or phone gallery images which are considered your personally identifiable information.
For more information visit UXCam Privacy Policy.
